Reporte de problemas/ Problem report

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Re: Reporte de problemas/ Problem report

Mensagem por Alfirin em Qui Abr 27, 2017 11:35 am

JackieRos escreveu:My sister got an invitation link but she hasn't received the password in her email. She looked in the spam folder and nothing. Please help. It's been a month, I talked to a moderator but they didn't help much.

Hello Jackie! Please, send me a PM with your sister's username on Bentewee and her email.




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Alfirin
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Re: Reporte de problemas/ Problem report

Mensagem por maia em Dom Jul 30, 2017 7:09 pm

Hello, I was unsure where to refer this to, so I hope it's okay.
Me (https://www.bentewee.com/profile/maia) and my friend Lauchis (https://www.bentewee.com/profile/lauchis) have been Poupee users since the start and we never had an issue, because we share a lot of time together and we even work together more often than not both accounts are logged on the same computer, in different browsers. Since June we started to have issues, we would see her pouppe with mine's hair and/or features (never mixed items and when we put clothes on her doll, it was "fixed") and mine without problems. This happened first on my computer and then in one of the computers at work when she tried to log in her account without mine even logged in there. I tried all the "regular" fixed, deleting cache and cookies and all that and it still happens, July was a busy month with class and works for both of us so we kinda neglected looking more into it, but yesterday at Lauchis' place when she tried to buy things for her poupee, in the display picture the doll was a mix of her and mine.

We're not sure what to do and we'll love some help. Embarassed Crying or Very sad
Thank you so much for your time.

maia
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